Get in touch

Contact Us

Questions about your subscription, a request for refund, feedback, or a bug report — we're here to help. We read every message and typically reply within 24–48 hours.

[email protected]

Best for: refund requests, account issues, subscription questions, data-protection requests, detailed bug reports with screenshots.

Reply within 24–48h →

@AstralRead_Support

Best for: quick questions, short chats, interpretation help, community discussion. Note: please do not share sensitive account information in a public group.

Join the group →

Legal Entity

AstralRead is operated by CINQUE AMICI d.o.o., a limited liability company (društvo sa ograničenom odgovornošću) registered in Montenegro.

Legal name

CINQUE AMICI d.o.o.

Registration number (MB)

50907846

Tax ID (PIB)

03286177

Registered office

Aleksandrova Obala 33, Zelenika, 85347 Herceg Novi, Montenegro

Director

Mariia Balakireva

Website

astralread.com

Founded

28 October 2019

Payments are processed by Lemon Squeezy, Inc. (a Delaware corporation) acting as Merchant of Record. Payment-related invoices and tax documents are issued by Lemon Squeezy on our behalf.

Tips

Which channel should I use?

Email — for anything that involves your account, billing, personal data, or requires a written record (refund requests, GDPR requests, legal matters). Please write in English or Russian.

Telegram group — for quick questions, feature suggestions, interpretation discussions, or community chat. Do not post your email address, subscription details, or birth data in a public group.

Urgent technical issues — if the site is down or you cannot access your account, email us with the subject line URGENT and we will prioritize it.

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